Our Model & Mission
Our Mission
Help people pay once—and keep the value.
We turn essential service payments into 100% back as redeemable value for everyday essentials, lowering the cost of living while helping local providers grow sustainably.
The Problem We’re Solving
Fees for essential services often feel like “dead money.” At the same time, service providers spend heavily on operations and marketing. We fix both: customers keep value, and providers cut costs with automation.
How the Model Works
- Partner & Optimise – We onboard service providers and implement AI & automation to reduce operating costs.
- Pay as Usual – You purchase a service from a SaveKey-partnered provider.
- Get 100% Back – Your spend is credited instantly to your SaveKey balance (redeemable value, not cash).
- Redeem When Needed – Use your value for groceries, meals, medicines, education, homestays/hotel rooms, and other eligible services (valid up to 5 years).
- Win-Win Flywheel – Customers return because value comes back; partners grow with lower costs and higher loyalty.
Value Flow (at a glance):
Automation savings + reallocated marketing budget → funds your 100% back → drives repeat use & growth.
Two Programs, One Outcome
- SaveFee – Protects the fee you pay for essential services so you don’t lose value.
- SaveKey – Converts your payment into 100% back as redeemable value, tracked in the app & gift card.
100% back = redeemable value at participating partners; not cash. Terms and category limits apply.
What Funds the 100% Back
- Operational efficiencies from AI & automation (process automation, scheduling, billing, support).
- Marketing substitution – value-back replaces discounts/ads with direct customer benefit.
- Category/wholesale economics – negotiated rates in certain categories.
- Smarter utilisation – better inventory and demand matching reduces waste.
What You Can Use SaveKey For
- Educational Services – tuition to certification courses (online/offline)
- Healthcare Services – clinics, diagnostics, telehealth, pharmacies
- Wellness Services – physio, spa, fitness coaching, mental wellbeing
- Hospitality, Stays & Catering – homestays, hotel rooms, dine-in, takeaway, events
- Entertainment & Leisure – movies, events, attractions, experiences
- IT & Technology Services – websites, apps, automation, support
- Professional Services – accounting, legal, consulting, creative
- Home & Personal Services – cleaning, repairs, moving, personal care
(Partner availability is location-based. We share a personalised partner list after you tell us your area and preferences.)
Why Partners Join
- Lower costs through automation and streamlined workflows
- Higher loyalty with 100% value-back that customers actually use
- Measurable growth via repeat usage and smarter demand planning
Trust, Safety & Fair Use
- Security & privacy first – encryption, OTP/PIN redemptions, optional 2FA, least-privilege access
- Clear nature of value – redeemable value, not cash; valid up to 5 years
- Controls – category caps, anti-fraud checks, and dispute resolution
- Transparency – real-time balance, history, and plain-English policies
See Trust & Security and Privacy Policy for details.
Where We Operate
Founder-led in Australia, with phased rollout by city/town; pilots live in India and expansion in progress across USA, UK, Canada, Germany, New Zealand, UAE, and the Middle East.
See Countries We Operate →
What Success Looks Like
- Lower cost of living for customers (measurable value redeemed)
- Healthy unit economics for partners (cost-to-serve ↓, retention ↑)
- Responsible growth (quality onboarding, reliable redemptions, clear rules)
Get Started
- Customers: Create your account and tell us your location & categories → Get My Partner List
- Service Providers: Cut costs, grow loyalty → Become a Partner
- Learn More: SaveFee & SaveKey Services, Trust & Security, Privacy Policy
Last updated: 5 November 2025 (Adelaide time).
